Solved SASSA Status Check Failed: Identity Verification Failed

SASSA offers numerous grants to South African citizens. However, you must keep checking the status for any new updates. Sometimes, you may face the “SASSA Status Check Failed” issue while checking. This can occur for many reasons, but you can configure it.

Normally, this happens when your information doesn’t match the official records. SASSA couldn’t confirm it was you, so your check failed. You can fix this by appealing the decision on the SASSA website. In this guide, I’ll show you how to appeal the decision and more reasons why your status check failed. Let’s get started.

What Does It Mean by SASSA Status Check Failed or Identity Verification Failed?

When you apply for a SASSA grant, like the SRD grant, you provide information about yourself. This includes your phone number, ID number, and different records. This information is then checked with the official records of the Department of Home Affairs. If the data match up, you’re good to go, and you can receive the grant.

But sometimes, there is a problem. The information you provide in your application is different from what is in the Department of Home Affairs official records. When this happens, SASSA cannot be sure if it is you. SASSA needs to know it’s you before they disburse the grant money.

So, when you see a message saying “Identity Verification Failed” or “SASSA Status Check Failed,” it means there is a mismatch. This mismatch stops you from getting the grant because SASSA needs to ensure they give the money to the right person.

But do not worry; you can fix it. You need to check and correct the information to match the official information. Once everything checks out, you can get hold of your grant with no troubles.

See Also: SASSA Pending Status Check

Reasons Behind the SASSA Status Check Failed

You might see a “SASSA Status Check Failed” message. Let’s go over each of them:

• Sometimes, the details you provided during your SASSA application—like your name, last name, or ID number—do not match up with what is in the official records.
• Ever had a problem with your Wi-Fi or computer? Similarly, sometimes the SASSA system can have problems. It is probably because of internet problems or maintenance work on their website. These hiccups can cause your status check to fail, even though everything else is okay.
• SASSA needs all the right information to process your grant. If something’s missing or if you recently updated your information, the system may not have caught up yet.

So, getting that “SASSA Status Failed” message can be because to these reasons. But don’t worry; there are ways to fix it! You need to double-check your information, wait a bit for technical stuff to sort out, and make sure your utility is complete and updated. Once those issues are taken care of, you’ll be able to get your grant with no trouble.

How to Appeal If Your Identity Verification Has Failed?

So, you’ve got a message saying your identification verification with SASSA failed. Not to worry; you could appeal to sort this out. Here’s how:

• Go to srd.dsd.gov.za using your smartphone or computer. This is where you can appeal SASSA’s decision.
• Once you are on the website, they’ll ask for your ID number and the phone number you used when you applied for the grant. Make sure you type them in correctly.
• They will send you a special code called an OTP (One-Time Password) to your phone. Put that code on the website where they ask for it. Then, double-check all of your details and make sure they’re accurate. If you made a mistake earlier, now is the time to change it.
• After you have submitted the corrected information, keep checking back on the website to see if everything’s okay. They’ll let you know if your application gets approved and when you can expect to receive your grant.

Remember, it is important to appeal within 30 days of receiving that rejection message. Once you follow these steps and ensure all your information matches up, you’ll be back on track to get your grant with no hiccups.

See Also: How to Check SASSA Balance

Frequently Asked Questions

Conclusion

Getting a “SASSA Status Check Failed” or “Identity Verification Failed” message can be confusing, but don’t worry, it is fixable! Here’s what to do:

• Check your information carefully.
• Sometimes, the system has hiccups—attempt again later.
• Make sure your application is complete, and nothing is left out.

If your verification fails:

• Quickly appeal to the SASSA website within 30 days.
• Double-check and change your information if needed.
• Keep an eye on your application’s development.

Stay patient, and keep attempting! These situations may slow matters down, but you’ll quickly get your SASSA grant with the right steps. Remember, SASSA is there to assist if you want it. Keep going, and you’ll get there!